ERBACHER CARS · LEGAL
Privacy notice
This notice explains how information is processed when you visit our website or send an enquiry.
Last updated: 11.11.2026
Who processes your information
Erbacher Cars GmbH, Weidenstrasse 50, 4143 Dornach, Switzerland, is responsible for processing personal information on this website. You can contact us at urs@erbacher.biz or by telephone on +41 79 320 74 63.
When you visit our website
Our website is hosted by METANET AG in Switzerland. METANET states that its hosting servers are located in Switzerland. When you request a page, image or video, technical connection information such as your IP address is processed. Standard hosting logs also record the time, requested address and server response status. This information supports delivery of content, error analysis and the security of the service.
Standard hosting logs are rotated monthly. One rotated, compressed file is retained alongside the current file. This does not establish a fixed retention period in days. The setting does not cover separately created logs.
The images and videos on the current website are loaded from our own website server. Google Maps and YouTube are not embedded as automatically loaded maps or video players.
Contact, vehicles, events and job applications
When you contact us or complete a form, we use your information to understand your request, contact you and handle your enquiry. All website forms are for non-binding enquiries. Submitting a form does not place a binding order or reserve an event place.
Depending on the form, we process the following information:
- Your name, email address and telephone number
- Your address, postcode and town or city
- The model, vehicle or event you are enquiring about and, where applicable, further participation details
- Your message and any documents submitted with a job application
- The page on which you completed the form, the language, the time of submission and technical delivery status
How form enquiries are processed
Submissions, their accompanying information and attachments are stored in a protected area on our hosting service. This area is outside the publicly accessible website.
The enquiry is then forwarded by email through Google’s Gmail interface to the mailboxes designated to handle it. This creates additional copies of the enquiry and its attachments in email systems.
The recipients handle enquiries for Erbacher Cars. They are the members of the Erbacher Cars team responsible for this work.
The current website does not offer newsletter subscriptions.
Protection against automated requests
Our forms use technical checks to limit automated abuse and repeated submissions. Protected verification values are derived from IP addresses and email addresses for these checks. They are used to limit requests, not to create visitor statistics.
Visitor analytics and cookies
Google Analytics is not integrated into the current public website. The website does not currently load Google Analytics code or set analytics cookies through that service.
WordPress uses necessary login and session cookies for access to website administration. These serve the administration login and are separate from analysing the behaviour of public website visitors.
Retention and deletion
We have not yet established uniform retention and deletion periods for general enquiries, vehicle and event enquiries, or job applications. Automatic deletion of these submissions and their attachments has not been implemented in the form system.
Enquiries may also be present in recipient mailboxes and backups. A deletion request therefore needs to be considered across these storage locations.
You can request access to, correction of or deletion of your information. We assess your request under applicable law, including any applicable record-retention obligations.
Service providers and processing abroad
We use email services, including Google’s Gmail service, to forward and handle enquiries. Google’s terms for Switzerland identify Google Ireland Limited in Ireland as the service provider. Google also processes information outside Switzerland, including in the United States, and operates servers worldwide. Hosting our website in Switzerland therefore does not mean that all email data remains exclusively in Switzerland.
Google LLC and the US subsidiaries covered by its certification participate in the Swiss-U.S. Data Privacy Framework. Covered transfers to these companies benefit from the level of protection recognised as adequate by the Swiss Federal Council. Google also identifies standard contractual clauses as a basis where a transfer is not covered by an adequacy decision and such clauses are required.
The provider’s information below explains Google’s processing and international transfers in more detail.
Links to other services
Our links to Instagram and Google Maps open services provided by other organisations. These services are not loaded into our pages simply by displaying the links. If you follow a link, the provider processes information according to its own privacy information.
Legal bases where the GDPR applies
Where the EU General Data Protection Regulation (GDPR) applies, we process data necessary for services you request or steps towards a contract at your request under Article 6(1)(b) GDPR. For other enquiries and the operation and protection of this website, we rely on Article 6(1)(f) GDPR. Our legitimate interests are answering your questions, providing a reliable website and preventing abuse, while taking account of your interests and fundamental rights. Where EU law or the law of an EU Member State requires processing, the basis is Article 6(1)(c) GDPR.
Your rights and questions
You can contact Erbacher Cars GmbH at the address above with questions about processing your information or requests for access, correction or deletion. The conditions and limits of these rights are governed by applicable data protection law.
Where the GDPR applies, you may also request restriction of processing and portability of the data you provided, subject to the applicable legal conditions.
Your right to object: Where we rely on legitimate interests under the GDPR, you may object for reasons relating to your particular situation. We will stop that processing unless we can demonstrate overriding compelling grounds or need the data for legal claims.
You may lodge a complaint with the competent data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC). Where the GDPR applies, you may in particular contact an authority where you usually live or work, or where the alleged infringement occurred.